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Top 25 HR Mistakes & How to Prevent Them (Webinar $149*)
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Top 25 HR Mistakes & How to Prevent Them (Webinar $149*)
Top 25 HR Mistakes & How to Prevent Them (Webinar $149*)

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When: Access Live or On-Demand
12:00 - 1:30PM Arizona
Where: Webinar
United States

Phone: (406) 442-2585


For More Info or to Register, click here.

Available as a live or on-demand webinar.  
AHPCO Members enjoy a $200 discount on the pricing.



Top 25 HR Mistakes & How to Prevent Them

Hospice and home care employers have a unique human resources situation.  Their employees don’t go to the office every day or work under management’s direct supervision.  Agency employers see employees infrequently, because they are in the field caring for patients.  Employers depend on employees to work when scheduled and as ordered and then submit hourly documentation later.  This situation can lead to employee wage issues, which can harm agencies due to the statutory liquidated damages and attorneys' fees provisions in federal wage and hour law.  In addition, there are non-discrimination laws (e.g., Title VII and ADA) and leave laws like FMLA that require compliance and create challenges.  Although the decentralized nature of hospice and home care employment significantly augments these challenges, the Department of Labor, EEOC, and other regulators expect home care employers to comply. 

This session will address compliance issues in the hospice and home care environment, including employee travel time and per-visit pay.  This webinar will go beyond wage and hour laws to other common issues, such as discrimination and/or harassment that occurs in the patient's home or is committed by the patient – including how to respond to discriminatory staffing requests.  Learn about the importance of following discipline and discharge policies and the ramifications of making exceptions for employees in sympathetic situations.  In addition, you’ll learn about accommodations, properly handling FMLA, salary-related mistakes, and compliance strategies to help agency employers avoid common mistakes.


  • Employee travel time – an overlooked, but important, compliance issue
  • Dealing with discriminatory behavior in a patient's home
  • Patients have a right to choose, but their care choices are limited
  • When a salary isn't a salary
  • Problems with per-visit pay
  • Importance of following FMLA policies at each step
  • Why personnel policies are important

Take-Away Tool Kit 

  • Discipline and discharge checklist
  • Important hiring and interviewing dos and don’ts

Who Should Attend

This informative session will benefit administrators, clinical managers, HR personnel, owners, payroll personnel, and supervisors.




Robert W. Markette, Jr. CHC, Hall, Render, Killian, Heath & Lyman, P.C.
Robert is an attorney with Hall, Render, Killian, Heath & Lyman, P.C. He focuses his practice on representing home health, hospice, and private-duty providers. With over a decade’s experience, he works on issues related to Medicare and Medicaid compliance including surveys, responding to surveys, state and federal appeals of survey findings; payer issues, including appealing payer audit findings; HIPAA compliance; Medicare and Medicaid fraud and abuse, including developing and implementing compliance programs, performing internal investigations and representing providers in external investigations and civil and criminal matters. Robert further assists clients with purchasing and selling home health, hospice, and private-duty agencies.

Because these providers depend heavily on their staff, Robert also addresses legal issues related to employment matters. A frequent speaker, Robert graduated from Hanover College with a degree in Computer Science and received his law degree from Indiana University School of Law. Robert is certified in health care compliance by the Health Care Compliance Board and is admitted to practice in Indiana and Oklahoma.



   AHPCO Members
 Live Version or Archived** Version  $149
 Both Live and Recorded  $179

Non-Members add $200 to the above pricing.  Not a Member? Join Today!

**The archived version is a recording of the live webinar, including audio, visuals, and handouts. Includes the presenter’s email address for questions. The Archived Version is available 1 week after the Live Webinar and expires 6 months after the live program date.



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