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Hospice Compare & HOPE Updates: Improving Agency Service Quality (Webinar $149*)
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Hospice Compare & HOPE Updates: Improving Agency Service Quality (Webinar $149*)
Hospice Compare & HOPE Updates:  Improving Agency Service Quality (Webinar $149*)

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When: Access Live or On-Demand
12:00 - 1:30 PM Arizona
Where: Webinar
United States

Phone: (406) 442-2585


For More Info or to Register, click here.

Available as a live or on-demand webinar.  
AHPCO Members enjoy a $200 discount on the pricing.



Hospice Compare & HOPE Updates: Improving Agency Service Quality (Webinar &149*)

Hospice Compare has been up for a few years now and the future is becoming clearer.  This session will assist hospices in managing their Hospice Compare scores – Hospice Item Set (HIS) and CAHPS Hospice Survey.  Suggestions for managing processes that support the HIS and CAHPS Hospice Survey will be addressed, along with item-specific tips.  It will incorporate information about additional measures and hospice data from the Hospice Utilization and Payment Public Use File (Hospice PUF) being added to Compare.  The HEART, the standardized comprehensive assessment tool CMS is developing for hospices, has been renamed to HOPE (Hospice Outcomes & Patient Evaluation Tool) and this webinar will include the latest information on its development.  Learn the impact this tool will have on Hospice Compare and what to expect in the future.



  • Hospice Compare website update
  • Understanding Hospice Compare scores and the difference between measures and Hospice Compare scores
  • Lowest scoring questions and strategies for improvement
  • Use of assessment tools, standardization, and relationships with patients and caregivers
  • Hospice Utilization and Payment Public Use File (Hospice PUF)
  • Updates to Compare Measures
  • HOPE (previously HEART) information regarding future expectations

Take-Away Tool Kit 

  • Tool for understanding outcomes based on CAHPS Hospice Survey


Who Should Attend

This informative session is designed for administrators, field staff, quality assurance staff, DONs, and clinical managers.



Melinda A. Gaboury, Healthcare Provider Solutions, Inc.
Melinda A. Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts home care and hospice reimbursement workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare Hospice & Home Health training, billing, collections, case-mix calculations, chart reviews and due diligence. Melinda is also the author of the Home Health OASIS Guide to OASIS-D.



   AHPCO Members
 Live Version or Archived** Version  $149
 Both Live and Recorded  $179

Non-Members add $200 to the above pricing.  Not a Member? Join Today!

**The archived version is a recording of the live webinar, including audio, visuals, and handouts. Includes the presenter’s email address for questions. The Archived Version is available 1 week after the Live Webinar and expires 6 months after the live program date.



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